Dear Management & Owner/s;
I recently had the pleasure of working
with Cary, Vito, Archie, and Adam on a
project to convert my website to an
e-commerce site. Can I just say
that....these guys are AWESOME!!! I have
been in business for a little over two
years now and have dealt with packaging
companies, manufacturers, vendors,
design companies, and so on, and have
had some pretty frustrating moments.
However, EVERY TIME I've dealt with
Cybersharks (and especially most
recently) it has been an extremely
pleasant and beneficial experience. Your
group really listened to my needs, and
what I appreciated most was that they
not only listened, but anticipated my
needs as well. As an entrepreneur, that
is really important to me because there
are a lot of things that I don't know
about just yet!! And....I swear Vito is
a mind reader!! On several occasions I
would be in the process of typing an
email to request a change, and before I
could finish, the changes would already
be made!! It was amazing!! He did an
awesome job converting the site and
creating a new design while still
maintaining our image. This caliber of
service is really hard to find these
days. Well done Cybersharks, you guys
ROCK!!
Airyn Simpson
President
Travelin' Dog, Inc.
www.travelindoginc.com
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I think that your services are very straight forward and easy to understand. I am very satisfied and I have already recommended a friend thank you.
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| We are a
small start-up outfit and we came to CyberSharks.Net
with meager budget and time-crunched schedule. We
got right to work, negotiated an optimal plan and
were up and running fast. They are responsive,
considerate and understand how to work with people
who are not techno-pros. Our thanks to
CyberSharks.Net.
-Adam
Gomolin
Director, The Group For Independent Analysis
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Dear Sir or Madam,
My name is Keith Puckett. I have been involved in
ecommerce on the internet since 1995 and have built
over 20 web sites/stores. I had ordered your
Ecommerce Templates Plus as well as your Silver
Package and Logo Design approx 2 weeks ago. I wanted
to express my extreme pleasure in the
Professionalism, Quality Design and Responsiveness
that Vito Maurizzio provided for my project!
Vito has a great eye for design and details that is
so important to any web project. It is difficult
enough when face to face with a customer to capture
the customer’s vision and translate that to the
graphics and layout. Vito not only implemented my
vision of this site but offered well received
suggestions that polished the site.
I have found Vito and Jon as well as everyone that I
have had contact with at your firm to be accessible,
friendly and helpful!
With the Quality Staff and Customer Service that
Cybersharks offers - the competition just doesn’t
measure up!
Thank you again!
Sincerely,
Keith Puckett
Buffalo Creek Ent.,L.L.C.
www.artfullyredone.com |
Dear David and Archie:
I just had to write you to let you know how
happy I am with your support, your
creativity and your service. I've had
websites in the past and have worked with IT
firms, and I can honestly say that I have
never been more pleased than I am with you,
your staff and all of Cybersharks.
You've helped me launch my business more
affordably and effectively than I believed
possible. The cost savings allowed me to
expand marketing and PR off the bat, and
that has translated into a faster ramp-up
and more profits more quickly.
Thank you so much! You have a client... a
partner for life!!
Warm regards,
Kelly McRae
President
ViTrichol Health Partners
Marina Del Rey, CA 90295
www.vitrichol.com
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| I have been with CyberSharks for a little
over a year and would give them an A+ for
every way they can help a customer. They
have always been able to handle my little
problems and not let them turn into major
ones for my clients.
From the technical support on the
servers, to the HTML, Flash or StoreFront
help, there has not been a problem that we
have not been able to solve. I really
believe that your support has helped keep me
in business. It is great to have a partner
who cares.
Thanks to all of you for your help and I
look forward to continuing to do business
with you.
Barry L. Walsh
Owner
BL Media Company
|
I just
wanted to let you know that Justin Dixon has
been a great help to me in the area of
figuring out technical problems I have had
using StoreFront. I have contacted him
countless times about how to do things and
he has always been very professional and
helpful with me. Having been in a tech
support position before, I know how easy it
is to get aggravated with people who call
all the time and he never once displayed
anything but a helpful attitude to me. You
have a wonderful employee there!
Also, when ordering the product, the staff
was extremely helpful in making sure I got
the right product for what my client wanted
me to do. Your staff are true professionals! In
the 4 years I have been doing business with
you, I have never been dissatisfied with the
service you provide and neither have my
clients. You can count on Orion Webs to be a
long time customer and continued supporter
of CyberSharks.Net products and services.
Thanks for all you and your employees do!
Sincerely
Steve Shaw - Web Developer
Orion Webs
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| I wanted to write to
tell you how pleased I am with your service.
I had been jerked around by three web hosts
recently (all of which I found from link's
on Microsoft's sharepoint site). My
experiences ranged from not getting service,
to having too many administrative
limitations, to dealing with answering
services instead of people.
When I found your
site yesterday, I was able to pop into a
chat room, talk to someone live, work out my
requests and ask about your setup before
moving my site. Your staff have been
friendly, helpful, and extremely responsive
to my requests. After completing your online
order page, my account was immediately set
up. We initially had a permission issue. I
was able to pop back into the chat room,
explain the problem, and it was immediately
resolved. You accommodated my request for a
temporary IP address so I could move my
files before doing my dns transfer. And I'm
very pleased with the web-based e-mail
administration (I like iMail very much).
I am the Director of
Information Technology for a very large
organization. We operate our own Windows
2000 / 2003 web servers w/ IIS, FP,
Sharepoint, Perl, ASP, etc. When I was
looking for a host for my personal business
web site, I expected to be frustrated with
anyone, simply because I have full control
over my servers at work. I found that I have
not had that problem working with your
staff. When I chatted with them online, I
told them what I needed and they did it
quickly.
This is a
long-winded way for me to say thank you very
much.
Dwayne Alton
Dwayne@netoffices.com |
| Once again....many
thanks. If this was IBM (and believe me I've
sold their stuff in the past) we'd have to
fill out thirteen request forms and wait 6
months. I'm amazed at the great response.
My comments are based on REAL experience and
I find there is no doubt whom we'd rather
partner with.
John Gallagher
|
| As a web developer and
small business owner, I feel lucky to have
stumbled across Cybersharks.net for my web
hosting solutions. Their prices are the
lowest I've seen, and their level of
customer service goes above and beyond any
other hosting company I've worked with. If I
need something done, they do it. No
runaround, and no making me wait. With
Cybersharks, I never have to worry about my
web hosting company being the one I'm
waiting on to complete a job for my clients.
TheWebParlor.com
|
| I just
want to mention how extremely incredible it
is that NOT ONCE has anyone at Cybersharks
told me, ‘No, it can’t be done’ or ‘Sorry,
we can’t do that for you’. You really do
take good care of your customers, a step
above any hosting company I’ve ever dealt
with! So thanks for everything you’ve done.
Quikleap
Internet Services
|
| "After researching many
different vendors, it became obvious to us
that Cybersharks.net was our one-stop
solution for all of our web development and
hosting needs. Their fast, friendly service
coupled with their reliable servers has made
them one of the smartest business decisions
we ever made. I would highly recommend
Cybersharks.net to any company that needs
Internet application and hosting solutions.
Kim Lynch
Aftermarket Promotions and Training
NMHG
|
| Thanks for the
great set up speed! I appreciate your help
and am quite happy with the results of
hosting with you. All of my Storefront 5.0
AE issues appear to have been resolved
J.H.
|
| Tech support on sunday
morning.. man, I love cybersharks.... A.R.
|
| I use
Cybersharks.net to
host all my sites for one reason; SERVICE.
They are always dependable and more
importantly always there. They have 24 hour
support and there's always a voice on the
other line. They use state of the art,
Compaq servers and are a top notch web
hosting company.
www.jafweb-struction.com |
When I made the
decision to make the change to cybersharks
as you can imagine I was very leery.
Hence the reason that I decided to do a
monthly billing. My full time job has me
supporting all systems and service for
over 600 stores and more than 30,000
corporate and district field associates
everyday. I am a bit of a perfectionist
and try to make that a daily part of my
job. I can tell you that the level of
professionalism and comfort your support
has suggested thus far has been the type
that I expect from my team. As part of
the MIS team I am in contact daily with
many potential clients for you. I can
tell you if this is the service and
support that I can expect I will gladly
tell everyone about your service with nothing but positive
feedback.
Thank you again for
being so diligent and comforting
(especially to the newbie in me.) I would
be happy to forward my thanks and concerns
to your supervisor to let him know how helpful you
have been.
Sincerely with many
thanks!
Teri
|
Having worked with a number of web hosting
services in the past several years, I’ve had
a wide range of experiences with many
providers. Cybersharks have proved
themselves to be a cut above the rest.
Responses from their tech support are timely
and courteous. We’ve never felt as though
we’ve slipped through the cracks or are just
an account number, as happens when
contacting some companies. Whether for a
personal or business web presence, without a
doubt I’d recommend Cybersharks.
Andrea Smith
WK MIS
|
| I had vision to create
a site. The
problem was that I didn't know
Jack...nothing about web hosting, domain
registration, accounts, FrontPage any
version. I had a fun idea and a great name. Cybersharks was the sole reason my site
went live. They spent countless hours educating me on
everything from IP addresses, server
hosting, and how to start working in
FrontPage. I couldn't have done my site
without their care
and feeding. Today my goofy site is alive
and kicking (so to speak!) and I have
creative vehicle and an emotional outlet for
which no price can put on.
Because of the care
and feeding I received at Cybersharks, I've
gone on to help friends put together actual
commercial sites. Working with other hosting
companies gave me the appreciation for the
customer service at Cybersharks. I've never
been unable to access my site from my
computer, I didn't have to send stupid email
"help" requests but actually talked with
someone live, immediately, who knew Jack AND
had a great helpful attitude. Tell me how
often that happens!.
Cybersharks ROCKS!
With friendly
greetings,
Tia~
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| My name is Gus Allen and I have a web site
thanks to the professionals at Cybersharks. I had been taken to the bank by a Web
Hosting company for 9 months and they only
had half my site up. Luckily I got my money
back when I proved Fraud.
I figured I would learn to make a web site
and I was looking for a host over the
Internet who seemed friendly and
knowledgeable. After
talking with Archie and Glen 2 of the Techs
at Cybersharks I went out and bought
FrontPage by Microsoft. Well after reading FrontPage and discovering
that I could not read or understand Greek. I
called Archie and Glen for help and within
1 month I had set up my FrontPage and added
StoreFront( a Web Store to sell our products
on the net ). I now have over 400 items I sell on the
web....thanks to the techs at Cybersharks. I have also sent friends of mine to
Cybersharks when they have wanted to change
web hosts or to set up their individual
sites themselves. I would rate Cybersharks with 4
stars....Just remember service after the
sale is everything....
Gus M. Allen
www.Allenflowers.com
|
| I've been in the
networking field for over 30 years and have
never seen anyone provide better service and
support than Cybersharks. That's why I chose
you for my own hosting.
It was a no-brainer
when one of my customers wanted to dump
their existing host. They're now running on
your servers and couldn't be happier. Your
service and support certainly makes my job
easier.
I'll recommend you
to anyone who wants the best in hosting!!
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| After
my first web hosting experience, which was a disaster, I almost called it quits
with my e-commerce website.
Then I found
Cybersharks. They helped me get on track with my shopping cart (Storefront), answered my questions and actually
explained things in a way that was easy to understand.
They've been my
webhost now for 1-1/2 years and the level of service continues to be outstanding
no matter what.
Each and every person at Cybersharks is courteous, helpful and responsive. I
now have three sites hosted by
Cybersharks. If it wasn't for them I don't think I'd have a successful internet
company today.
Mary Vastola
The Ponte Vedra Soap Shoppe
www.pvsoap.com
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| The WZKB CD Superstore,
Power Shopping Network and Power Classified
Ads feature thousands of items. I have been
very satisfied with the service from
CyberSharks.Net. From web hosting,
e-commerce and a support standpoint they
definitely receive a grade A. They have an
excellent staff that works to provide good
product and service for me as a customer.
Mack Jones
WZKB CD Superstore
www.wzkbpower.com/music.asp
|
| Rodney and all the guys there. A great
big thank you for getting the db back so I
could update/add records. Don't know what
you did, but you are some of the best
support ever. Thanks again.
Jasper Dail
Coastal Carolina Candles
www.coastalcarolinacandles.com |
I want you to know I feel all you guys
are Terrific! In particular, I want to thank
Rodney and Justin for special help given to
an experienced software developer, but
fledgling web/asp developer.
You have really been there 110% in
supporting my rather weird needs.
AGAIN, THANKS!
Carl Mitchell
www.ladybugco.com |
| I would like to personally thank CyberSharks
for their knowledge, customer service and
willingness to answer any questions that I
may have had while turning my idea
TalkAboutSoftball.com into reality. I
contacted CyberSharks several months ago
with an idea but didn't know how to make it
work. From the very first phone call I had
with the owner (Cary) I was treated with the
utmost professionalism. I entered my
adventure with very little knowledge about
what questions to ask or what to do, but it
didn't matter because of the patience
CyberSharks showed. At all times I felt
comfortable advancing with my idea.
If there is something I don't understand,
they take time to explain it in more detail.
It only took them a couple of days to get
TalkAboutSoftball.com online, however, with
my lack of knowledge about
computers/websites/internet, I would contact
my web design specialist (Jon) on a regular
basis with many different questions and he
always makes time to help without making me
feel like he's busy. I'm really enjoying my
website and like the fact that CyberSharks
takes care of me the way they do. I get the
feeling they understand that a
satisfied/happy customer doesn't leave the
company to go somewhere else and since I
have a couple other website ideas in the
near future, I can honestly say, "There is
NO other company that I'd even consider for
my website solutions other than CyberSharks
and would highly recommend them to anyone,
no matter how big or small your ideas are."
GREAT job CyberSharks!
Thanks,
Gerald Blevins
www.TalkAboutSoftball.com |
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