Full-Spectrum IT Dominance
Every managed IT service your Greenville business needs — delivered with speed, precision, and zero tolerance for downtime.
Advanced Data Center Infrastructure
Our Greenville data center is equipped with advanced monitoring technology that keeps a constant eye on all your company's endpoints, co-location environments, and dedicated servers — on demand, around the clock.
Managed IT
Stop reacting to IT problems and start preventing them. CyberSharks.Net provides proactive monitoring, patch management, and full infrastructure oversight for your business — 24/7. We catch issues before they become outages, keeping your team productive and your systems running at peak performance.
What's Included
- 24/7 infrastructure monitoring
- Managed antivirus — real-time threat detection & removal
- Proactive patch management
- Hardware & software lifecycle management
- Vendor management & coordination
- Monthly performance reporting
- Dedicated account manager
Cybersecurity
Cyber threats don't take days off, and neither do we. Our multi-layered security stack stops attacks at every stage — before they reach your network, before they execute on your devices, and before they cause damage. EDR, DNS filtering, and application blocking work together so threats never get a foothold.
What's Included
- Endpoint detection & response (EDR) — behavioral monitoring that catches fileless attacks, ransomware, and zero-days that antivirus misses
- DNS filtering — blocks malicious domains, phishing sites, and command-and-control servers before any content reaches your devices
- Application blocking — prevents unauthorized software from executing, stopping ransomware payloads and rogue tools at the endpoint
- Email security & anti-phishing
- Dark web monitoring
- Security awareness training
- Vulnerability assessments
- Incident response planning
Cloud & Backup
Whether you're migrating to the cloud or hardening your existing setup, CyberSharks.Net designs and manages cloud environments built for reliability and security. Our backup solutions ensure your critical data is recoverable in minutes — not days.
What's Included
- Microsoft 365 & Azure management
- Cloud migration planning & execution
- Automated backup & disaster recovery
- Business continuity planning
- Cloud cost optimization
- Hybrid environment support
Helpdesk Support
When your team hits a wall, we're the answer — not a chatbot, not a ticket queue. Our Greenville-based helpdesk team resolves issues fast so your people can get back to work. Fast response from real humans, on every ticket.
What's Included
- Fast response from real humans
- Remote & on-site support
- Unlimited helpdesk tickets
- User onboarding & offboarding
- Password & access management
- Software installation & troubleshooting
Networking
A slow or unreliable network is a business killer. We design, deploy, and secure network infrastructure that performs under pressure — whether you're a 5-person office or a 200-person operation. Wired, wireless, and everything in between.
What's Included
- Network design & deployment
- Firewall configuration & management
- Wi-Fi optimization & coverage
- Secure firewall & network management
- Network performance monitoring
- SD-WAN solutions
Compliance
Regulatory compliance is complex — HIPAA, PCI, and more. CyberSharks.Net simplifies compliance by implementing the technical controls, documentation, and audit trails your industry requires. We handle the complexity so you can focus on your business.
What's Included
- HIPAA & PCI compliance help
- Policy & procedure documentation
- Policy & procedure documentation
- Risk assessments
- Compliance audit support
VoIP Phone Systems
CyberSharks.Net delivers enterprise-grade VoIP phone systems for Eastern NC businesses — often for less than you're paying now. Crystal-clear HD calls, powerful features, and a mobile app so your team can make and receive calls from their VoIP number anywhere — on any smartphone.
See the Data CenterWhat's Included
- Often lower monthly cost than your current provider
- Mobile app — make & receive VoIP calls on your cell phone
- HD voice quality & reliability
- Auto-attendant & smart call routing
- Voicemail-to-email transcription
- Seamless number porting — keep your existing numbers
Colocation & Data Center
Need a safe home for your servers? Park them in our Greenville data center, where they'll be kept cool, powered and well-supervised.
See the Data CenterWhat's Included
- Secure rack space in Greenville, NC
- Climate-controlled environment
- Real people nearby who actually answer the phone
- HIPAA-aware and PCI-friendly
AI Implementation
We help small businesses put AI to work safely and sensibly: figuring out where it actually saves time, setting it up, and teaching your team to use it well. No hype, no jargon, and no brand lock-in. Just plain-English help from a real tech who knows your business.
Read the Plain-English AI GuideWhat's Included
- Plain-English AI readiness review
- Picking the right everyday uses for your team
- Safe setup and privacy guardrails
- Staff training and written do's and don'ts
- Ongoing support as your needs change
From Assessment to Protection in Days
Free IT Assessment
We audit your current environment — infrastructure, security posture, and gaps — at no cost.
Custom Proposal
You get a flat-rate proposal tailored to your business size, industry, and risk profile. No fluff.
Rapid Onboarding
Our team deploys monitoring, security tools, and helpdesk access — typically within 5 business days.
Ongoing Protection
24/7 monitoring, proactive maintenance, and a dedicated team hunting threats on your behalf.
Not Sure What You Need?
We'll look at your network, point out where it's exposed, and talk through your options.