Managed IT Services:

Help Desk Support

Help Desk Support

Always on, Always available

When one of your organization’s IT users has a question or needs help with a program or IT device, they should have immediate access to technical support.

IT Support should always be available when you need it.

CyberSharks.Net Help Desk support is available 24/7, including weekends and holidays, to help your organization’s users with their IT support needs. Any time anyone in your organization needs IT help of any kind, they can call our Help Desk and speak with a qualified in-house support technician.

Always on Remote Support.

CyberSharks.Net Remote Support service is available 24/7. Around the clock support makes it possible for our support staff to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call CyberSharks.Net and report the issue. At that point, CyberSharks.Net will remotely access your organization’s IT systems and initiate Remote Support to address the problem.

Onsite Support for when you need help the most.

Because there is always a possibility that an IT system issue must be addressed onsite, CyberSharks.Net offers Onsite support. In the event that CyberSharks.Net support staff cannot take care of a problem remotely, our technicians will visit your organization to assess the problems and make system repairs.